7 Key Benefits of a Salesforce Administrator Certification

Salesforce is a leading Customer Relations Management (CRM) software that is changing the way the world conducts business. With more than 800 applications, it is specifically formulated to help businesses generate and acquire new leads and increase sales. Though it is extensive, it is a quick and easy way to level up your skill set and improve your salary prospects. Here are the top 7 benefits of acquiring a Salesforce Administrator certification.

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What is Salesforce?

Salesforce is the world’s number one Customer Relations Management (CRM) platform. Over 150,000 users from various companies use Salesforce to engage with their customers, manage data, automate marketing, analyse e-commerce, and run their businesses smoothly.

The Salesforce ecosystem is projected to generate $1.6 trillion in revenue, alongside over 9 million new jobs by 2026. In 2021 alone, it created 12,100 Salesforce Administrator jobs, seeing overall job growth of nearly 150% in the past 5 years. The Salesforce Administrator position helps businesses solve problems. It is a key profession for those who appreciate learning new things and for experts who take pleasure in working with cutting-edge technologies. Considering these benefits, it's no wonder then that more professionals want to become Salesforce Administrators.

What does a Salesforce Administrator do?

In a nutshell, Salesforce Admins know how to modify the Salesforce platform in order to solve business challenges. More specifically, they help develop, configure, and automate these technological solutions by supporting users, overseeing data, and providing actionable insights.

Sometimes, Salesforce Administrator positions are coupled with other jobs, but many employers specifically hire for this position based on their needs. A certified Salesforce Admin can guarantee that the platform is being used to its best potential for the business – an invaluable skill.

For some, completing the Salesforce Administrator Certificate programme complements their current job and potentially qualifies them for a raise. For others, they utilise the skill to boost their CV and help their job hunt. Anything from online retailers, financial services, healthcare providers, and software firms use Salesforce to manage their business. A good Salesforce Administrator is always desired to help them reach success.

A Salesforce Administrator can be depended on to:  

  • Maintain and manage the Salesforce platform 
  • Make Salesforce simple to use for users of any technical skill 
  • Remain up-to-date with the platform's new features, tools, and upgrades

In essence, the Salesforce Administrator is an essential link between industry and technology.

Top 7 Benefits of a Salesforce Administrator Certification

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A Salesforce Administrator certification improves your overall awareness of sales and customer interactions, while also allowing you to have a thorough understanding of how to use the platform. No matter your experience, you will find a variety of useful tools as you explore Salesforce through this course. Here are the top 7 key benefits of a Salesforce Administrator Certification:

1. Skills enhancement 

A Salesforce Administration certification proves that you not only understand the Salesforce platform, but that you are an expert at it. You’ll know how to use the many features to efficiently manage administrative duties and increase a business’ sales. This certification will help boost your CV in the eyes of potential employers, as they know that you’ve got the skills necessary to get the job done.

2. Improved problem solving

With the knowledge you've learned through obtaining your Salesforce certification, you'll be able to take on new projects more quickly, find solutions to issues as they arise, and move swiftly to implement clever, efficient business solutions. Because you'll be equipped with the knowledge and confidence to assist others in overcoming their difficulties, you’ll be an asset to your entire team.

3. Hands-on experience 

Throughout your coursework, you will have hands-on experience working with Salesforce that helps you to increase your productivity. This increases the value of your CV and work profile, as many recruiters look for employees who have received the necessary training for marketing operations.

4. Attract recruiters

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The job market is constantly growing, with thousands of applicants vying for the same post. This certification will help you stand out amongst the crowd. It shows that you can effectively help any company design and improve their Salesforce platform.

5. Good for business 

When you eventually land a job, your expertise will help the company you work for in a variety of ways. You’ll understand how to navigate the platform to rapidly and easily design solutions to efficiently meet the business’ needs. This ability to manage the application quickly and effectively will help your company succeed in the long-run.

6. Better pay 

Earning the Salesforce Administrator credential allows you to negotiate a higher salary, pursue a promotion, or even explore new job prospects. As Salesforce continues to expand its reach, more and more companies will be looking for certified experts. As this job sees higher demand, it also generates higher pay.

7. Growing industry

Salesforce Administration is an excellent career choice because the sector as a whole is expanding. Salesforce is always introducing new tools and features to its platform to better serve its diverse client base. As this trend continues, additional industries will begin to adopt the technology to compete in a crowded marketplace, creating the opportunity for many new jobs.


Earning a Salesforce Administrator certification takes a huge amount of hard work and discipline. It proves to recruiters, employers, and the world at large that you have useful and irreplaceable skills. People from all areas of a company command the time and feedback of a Salesforce Administrator. This role is the entrance into the Salesforce system, and there is plenty of room for growth from there.

Given the widespread use of the Salesforce platform in business and ongoing digital transformation, there’s never been a better time to pursue a career-expanding certification like the ALX Salesforce Administrator programme, providing you with in-demand expertise.

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