Terms and Conditions

1. Campaign Overview

The #iamthestory_alx Campaign is a storytelling initiative designed to celebrate the courage, resilience, sacrifice, and transformation of ALX learners and alumni.

Participants may share their own story (“Tell Your Story”). Eligible participants may earn Legacy Points in accordance with these Terms & Conditions.

ALX may also run a skill-based rewards offering as part of the campaign. “GoPro Story Rewards” means the skill-based reward process under which selected high-quality learner and alumni stories may be considered for a GoPro or equivalent reward, based on the criteria and process set out in these Terms. 

Campaign Period

• Start Date: 25th June 2026
• End Date: 31st August 2026

2. Campaign Eligibility

To participate in the #iamthestory_alx Campaign, participants must:

• Be a current ALX learner, ALX alumni, or member of the ALX ecosystem.
• Be 18 years of age or older.
• Have a valid ALX-registered email address.
• Comply with the campaign requirements and guidelines.
• Submit all required information through the official campaign form before the campaign closing date. Submissions received after the campaign closing date are not eligible for the campaign. 

ALX reserves the right to request additional information to verify eligibility.

3. Tell Your Story

3.1 How to Participate

Participants must:

1. Create and share their own story on a public social media platform.
2. Include the hashtag #iamthestory_alx in the post.
3. Submit a valid link to the social media post through the official campaign form.
4. Use their ALX-registered email address when completing the submission form.
5. Complete the submission form on or before the campaign closing date. 

3.2 Submission Formats

The following formats are accepted for Tell Your Story submissions:

• Video (preferred): Vertical videos between 30 and 90 seconds are recommended.
• Static image or carousel: Image-based submissions are also accepted.

Authenticity is more important than production quality. Clear storytelling, real experiences and genuine reflections are encouraged. ALX reserves the right to reject submissions that do not meet the campaign requirements.

3.3 Story Requirements

Your story should focus on a moment of courage, resilience, sacrifice, transformation, or possibility. Wherever possible, include:

The Challenge – What obstacle, setback, or difficulty did you face?

The Turning Point – What decision, action, or moment changed your direction?

The Sacrifice – What did you have to give, overcome, or commit to?

The Change – What is different today because you kept going?

The Lesson – What can someone else learn from your experience?

4. Verification of Submissions

The ALX Team will verify submissions to confirm that:

• The submission complies with the campaign requirements.
• The required information has been provided.
• The participant meets the campaign eligibility requirements.
• The story is authentic and relates to an ALX learner or alumnus.
• The submitted content satisfies the campaign storytelling and submission requirements.

Only verified submissions will be eligible for Legacy Points. Verification does not guarantee selection for amplification, shortlisting, reward consideration, receipt of a GoPro Story Reward, publication, featuring, or future story development.

5. Story Amplification

Selected Tell Your Story submissions may be amplified on official ALX social media channels as part of this campaign, by using #iamthestory_alx. Other amplifications done by ALX, Prism or their affiliations don’t qualify for the Legacy Points bonus.

Story amplification is determined solely by ALX.

Selection for amplification does not guarantee future opportunities, partnerships, employment opportunities, media exposure, or participation in other ALX initiatives.

Amplification Selection Criteria

• Demonstrates a clear challenge, journey, and transformation.
• Aligns strongly with the #iamthestory_alx campaign themes of courage, resilience, sacrifice, transformation, or possibility.
• Has the potential to inspire or encourage other learners and alumni.
• Follows the recommended story structure.
• Demonstrates effort in content creation and presentation.
• Has all required permissions and consents in place.
• Is suitable for amplification across ALX and affiliates

The decision of ALX regarding story amplification is final. 

You will be notified about your story being selected for amplification.

A story must first be selected for amplification before it can be considered for GoPro Rewards. However, selection for amplification does not guarantee shortlisting, participation in the Showcase Festival, selection as a reward recipient, or receipt of any reward. 

6. Legacy Points

Legacy Points Available

The Legacy Points are awarded based on the rules outlined in the table below and in this document. 

Legacy Points Rules

• Legacy Points will only be awarded for verified submissions.
• Legacy Points are awarded to the participant who submits the story.
• A maximum of 1 verified Tell Your Story submission may earn Legacy Points per learner.
• Story Amplification Bonuses are only available for Tell Your Story submissions and are awarded in addition to the 800 LP earned for a verified Tell Your Story submission. A maximum of 1 amplification bonus may be awarded per learner.
• A story may only earn Legacy Points once under a single points action.
• Duplicate, incomplete, fraudulent, misleading, or invalid submissions will not qualify for Legacy Points.
• The maximum number of Legacy Points a learner may earn during the campaign is 1000 Legacy Points.
• Legacy Points will be awarded based on the rules defined per action
• Legacy Points will not be awarded for submissions received after the campaign closing date.  
• Legacy Points can only be awarded to participants who have a registered ALX email address. Failure to provide a Registered ALX email address will result in Legacy Points not being awarded. 
• Legacy Points are separate from the GoPro Story Rewards. Earning Legacy Points, receiving a Story Amplification Bonus, or being selected for amplification does not guarantee shortlisting, selection as a reward recipient, or receipt of a GoPro or equivalent reward.

7. Legacy Points Allocation

Legacy Points will reflect in the learner’s Your Activity history in the Rewards section on the eHub within 14 days of verification or decision to amplify.

ALX reserves the right to delay Legacy Point allocation where additional validation is required.

No cash alternative is available for Legacy Points.

Legacy Points have no cash value and are subject to the ALX Legacy Rewards Program Terms of Use.

8. GoPro Story Rewards 

8.1  Overview

As part of the #iamthestory_alx Campaign, ALX may run the GoPro Story Rewards, a skill-based reward process designed to recognise selected high-quality learner and alumni stories that align with the campaign objectives of courage, resilience, sacrifice, transformation and possibility. 

The GoPro Story Rewards are separate from Legacy Points. Participation in the GoPro Story Rewards does not affect the availability, allocation or maximum number of Legacy Points that a participant may earn under the campaign.

The GoPro Story Rewards are not a lottery, raffle, betting activity, random draw or game of chance. Recipients will not be selected randomly. Recipients will be selected through a skill-based assessment process based on the criteria set out in these Terms.

No purchase, payment or paid entry is required to participate in the GoPro Story Rewards

8.2  Reward Fulfilment Hubs 

Go Pro Story Rewards are open to all eligible participants irrespective of the participant’s country of residence. For logistical purposes, reward fulfilment and collection will be coordinated through the following ALX hub markets participating in the campaign: Egypt, Ethiopia, Ghana, Kenya, Morocco, Nigeria, Rwanda and South Africa (the “Fulfilment Hubs”). The list of Fulfilment Hubs does not limit eligibility to participate in the campaign or to be considered for a GoPro Story Reward. Where a reward recipient is not located in, or not reasonably able to access, a Fulfilment Hub, ALX will arrange fulfilment by such alternative means as ALX may reasonably determine, in accordance with Section 8.10 (Fulfilment).

ALX may limit, suspend or exclude participation in any country, market or hub where participation, winner selection or reward fulfilment would be unlawful, restricted, impractical, disproportionately burdensome, or outside ALX’s reasonable control.

Participants are responsible for ensuring that their participation is lawful in the country in which they are located.

8.3  Eligibility for GoPro Story Rewards Consideration

To be eligible for GoPro Story Rewards consideration, participants must:

1. meet the general eligibility requirements for the #iamthestory_alx Campaign;
2. be 18 years of age or older;
3. be a current ALX learner or ALX alumnus;
4. submit a valid Tell Your Story submission in accordance with these Terms;
5. use their ALX-registered email address when submitting their story;
6. comply with these Terms and all applicable campaign requirements;
7. have all required permissions and consents in place for their submitted content; and
8. be capable of receiving the reward through a Fulfilment Hub or an alternative fulfilment method determined by ALX, subject to ALX’s verification and fulfilment checks.

ALX employees, contractors, judges, campaign administrators, persons directly involved in administering the GoPro Story Rewards, and their immediate family or household members are not eligible to receive a GoPro reward, unless ALX expressly confirms otherwise in writing.

ALX may request additional information to verify a participant’s eligibility before awarding any reward.

8.4  Entry into the Reward Pool

A story must first be selected by ALX for amplification before it can be considered for the GoPro Story Rewards.

Amplification is determined by ALX in accordance with these Terms and the amplification criteria. Selection for amplification does not guarantee shortlisting, participation in the Showcase Festival, selection as a reward recipient, or receipt of a reward.

ALX may shortlist amplified stories for inclusion in an online Showcase Festival or other campaign showcase. Only shortlisted stories will be considered in the final reward recipient selection process.

ALX may decide, in its discretion, not to shortlist a story where the story is incomplete, unsuitable, withdrawn, unverifiable, in breach of these Terms, or otherwise inappropriate for the Showcase Festival or reward consideration.

8.5  Story and Selection Criteria

Stories may be assessed against the campaign criteria, including whether the story:

1. demonstrates a clear challenge, journey and transformation;
2. aligns with the campaign themes of courage, resilience, sacrifice, transformation or possibility;
3. has the potential to inspire or encourage other learners and alumni;
4. follows the recommended story structure;
5. demonstrates effort in content creation and presentation;
6. is authentic, truthful and based on the participant’s own experience;
7. has all required permissions and consents in place; and
8. is suitable for amplification across ALX and its affiliates.

8.6  Reward Recipient Selection Process

Reward recipients will be selected through a combined scoring process:

1. 50% community voting; and
2. 50% judge review and scoring.

Community attendees will be invited to vote for shortlisted stories during the Showcase Festival or any other voting period confirmed by ALX. Judges appointed by ALX will review shortlisted stories based on story strength, authenticity, quality, effort and alignment with the campaign objectives.

ALX will determine the voting period, voting platform, judge panel, judge scoring criteria, moderation process and any technical or administrative requirements for voting.

In the event of a tie, suspected vote manipulation, technical issue, scoring irregularity, or any other issue affecting the integrity of the reward recipient selection process, the final decision will sit with the judges or an ALX-appointed panel.

The decision of ALX, the judges or the ALX-appointed panel regarding eligibility, shortlisting, scoring, voting, disqualification and reward recipient selection is final, subject to any mandatory rights under applicable law.

8.7  Voting Integrity

ALX may reject, disregard, adjust or remove any vote, score, submission or result that ALX reasonably believes to be duplicate, fraudulent, automated, manipulated, misleading, irregular, in breach of these Terms, or otherwise inconsistent with the integrity of the GoPro Story Rewards.

Participants must not attempt to manipulate the voting or scoring process, including through bots, fake accounts, duplicate votes, vote-buying, coercion, coordinated manipulation, misleading campaigning, or any other improper conduct.

Any participant who attempts to manipulate the process may be disqualified from the campaign and the GoPro Story Rewards.

8.8  Rewards

The rewards are three GoPro cameras, with one GoPro available for each of three reward recipients.

ALX may confirm the exact model, specifications and approximate value of the GoPro rewards before reward recipient announcement.

ALX may provide an equivalent substitute reward, including an equivalent action camera or similar item, if the stated reward is unavailable, delayed, discontinued, restricted, impractical to fulfil, or outside ALX’s reasonable control.

Rewards are non-transferable, non-exchangeable and no cash alternative is available, unless ALX decides otherwise in writing.

Each reward recipient may receive a maximum of one GoPro reward under the GoPro Story Rewards.

8.9  Reward Recipient Announcement and Notification

Reward recipients are expected to be announced during the September Masterclass or at another time confirmed by ALX.

Reward recipients may be notified by email, phone, direct message, eHub communication, or any other reasonable communication method available to ALX.

ALX may require a potential reward recipient to provide additional information to verify eligibility, confirm delivery details, complete fulfilment checks, and comply with applicable legal, tax, customs, import or administrative requirements.

If a potential reward recipient does not respond within the timeframe specified by ALX, cannot be verified, is disqualified, refuses the reward, withdraws from the campaign, or cannot receive the reward for legal, practical or logistical reasons, ALX may select an alternate reward recipient or decide not to award that reward.

Unless ALX expressly states otherwise, reward recipients do not need to be present at the Showcase Festival or Masterclass to receive the reward.

8.10  Fulfilment

ALX expects to fulfil rewards in October/November 2026, subject to reward recipient verification, market feasibility, supplier availability, delivery arrangements and any applicable customs, import, tax or regulatory requirements.

Rewards may be fulfilled centrally or through ALX hubs, local suppliers, couriers, service providers or other third parties appointed by ALX.

ALX may cover reasonable standard fulfilment costs where possible, but ALX is not responsible for unreasonable, exceptional, additional or avoidable costs unless ALX expressly agrees otherwise in writing.

Reward recipients are responsible for providing accurate and complete fulfilment information. ALX is not responsible for failed, delayed or misdirected delivery caused by inaccurate, incomplete or outdated information provided by a reward recipient.

8.11  Taxes, Customs, Duties and Import Charges

A reward recipient may be responsible for any personal taxes, customs duties, import charges, VAT, levies, declarations, filings or other costs or obligations arising from receipt or use of the reward, unless ALX expressly agrees otherwise in writing.

ALX may withhold, substitute, delay or cancel a reward where fulfilment would trigger tax, customs, import, regulatory or administrative requirements that are unlawful, impractical, disproportionately burdensome or outside ALX’s reasonable control.

8.12  Local Law and Market Restrictions

The GoPro Story Rewards are subject to applicable laws and regulations in any market relevant to a participant’s entry or a reward recipient’s fulfilment. 

ALX may take any steps it considers necessary to comply with applicable law, including appointing an independent person to oversee or certify the GoPro Story Rewards, retaining records, modifying the reward process, excluding a market, substituting a reward, delaying fulfilment, selecting an alternate reward recipient, or cancelling the reward element of the campaign in a particular market.

Where required by applicable law, ALX may retain records relating to the GoPro Story Rewards, including these Terms, campaign communications, shortlisted entries, voting records, judge scores, reward recipient selection records, reward recipient verification records and fulfilment records.

8.13  Publicity and Reward Recipient Content

By participating in the GoPro Story Rewards, participants acknowledge that ALX may announce reward recipients and may use reward recipients’ names, images, likenesses, submitted stories and related content in connection with the campaign, the Showcase Festival, the Masterclass, reward recipient announcements, ALX communications and related promotional, educational, donor, partner or storytelling materials, subject to these Terms and applicable data protection laws.

ALX may request additional consent or information before publishing reward recipient details or using reward recipient content in additional formats or channels.

8.14  No Guarantee

Submission, verification, amplification, shortlisting, participation in the Showcase Festival, community voting or judge review does not guarantee that a participant will receive a GoPro reward or any other benefit.

8.15  Conflict

If there is any conflict between the GoPro Story Rewards terms and any campaign email, social media post, announcement, FAQ or other campaign communication, these Terms will prevail, unless expressly stated otherwise by ALX in writing.

If there is any conflict between the GoPro Story Rewards terms and the general #iamthestory_alx Campaign Terms & Conditions, the GoPro Story Rewards terms will apply only in relation to the GoPro Story Rewards, and the general campaign T&Cs will continue to apply in all other respects.

9. Consent and Rights

By submitting a story, participants confirm that:

• The information provided is accurate and truthful.
• Any other individual who is identifiable in your story has  consented to its submission and to the uses described in these Terms .
• ALX may review the submission for campaign purposes.

For stories selected for amplification, featuring, publication, or future development, additional permissions and consent may be requested by ALX or its affiliates.

10. Content Ownership & Licence

By participating in the #iamthestory_alx campaign, participants confirm that they own, or have obtained all rights and permissions necessary to submit the content, including any music, images, video footage, voice recordings, and permissions required from any individual featured in the submission.

By submitting content, participants grant ALX, PRISM, and their affiliates a worldwide, royalty-free, perpetual, transferable, and sublicensable licence to host, reproduce, edit, adapt, translate, publish, distribute, display, and otherwise use the submission, in whole or in part, across any media or platform, including campaign platforms, ALX and PRISM channels, partner communications, donor communications, and promotional materials.

Participants also grant ALX, PRISM, and their affiliates permission to use their name, image, likeness, voice, biography, and submitted content in connection with the campaign and related promotional, storytelling, educational, donor, and partner communications.

No compensation, royalty, or fee will be payable for such use, except where required by applicable law.

To the extent permitted by applicable law, you waive any moral rights you may have in the submission, including the right to be identified as author and the right to object to derogatory treatment, in connection with the permitted uses.

The licence granted in this clause is perpetual in respect of content already created, published or shared by ALX or PRISM (including materials already provided to partners or donors) before you withdraw consent. Following withdrawal, ALX and PRISM will cease further publication of identifiable content featuring you but are not required to recall or destroy materials already distributed.

11. Data Privacy & Processing

11.1  General campaign processing

ALX and its affiliates, including PRISM, are independent controllers of your data. We use your name, contact details, location, ALX status, programme and story content (text, images, audio, video), including the social media link and profile referencing in your story to run and moderate the #iamthestory_alx campaign. We may collect, process, and store information provided through the campaign for the purposes of:

• Administering and moderating the campaign.
• Verifying submissions and participant eligibility.
• Awarding Legacy Points and campaign benefits.
• Providing access to campaign-related activities and masterclasses.
• Featuring, amplifying, and developing selected stories.
• Sharing selected stories with approved partners, sponsors, donors, and service providers supporting the campaign.

11.2  GoPro Story Rewards processing

We may also collect, process, store and share personal information for the purposes of administering the GoPro Story Rewards, shortlisting stories, conducting community voting and judge scoring, verifying potential reward recipients, notifying reward recipients, fulfilling rewards, complying with legal, regulatory, tax, customs, import and record-keeping obligations, and communicating with participants about the GoPro Story Rewards.

This may include names, contact details, ALX status, country or market, programme information, submitted story content, social media links, voting information, reward recipient verification information, delivery details and any other information reasonably required to administer and fulfil the GoPro Story Rewards.

Where reasonably necessary, ALX may share relevant personal information with ALX hubs, PRISM, affiliates, judges, voting platform providers, suppliers, couriers, fulfilment vendors, customs brokers, professional advisers and other service providers for campaign administration, reward fulfilment and compliance purposes.

11.3  Legal basis for processing

Our legal basis is your consent (for featuring, amplification,  and partner-sharing) and the campaign terms (for administration, legacy points and GoPro Story Rewards). For any sensitive information in your story, we rely on your explicit consent and your choice to publish it publicly.

11.4  Transfer of data

Your data may be transferred outside your country — including other ALX markets, the US and our providers’ and partners’ locations — under appropriate safeguards. Featured content stays published until you withdraw consent.

11.5  Privacy rights

Participants may request access to, correction of, or deletion of their personal information by contacting support or withdraw consent via THIS form in accordance with applicable data protection laws and ALX privacy requirements. Withdrawal won’t undo past processing and may mean we take down your story. 

By participating in the campaign, participants acknowledge that they have read the applicable privacy notice, here.

12. Communications & Consent

Participants acknowledge that:

• Stories and related content submitted through the campaign may be reviewed by ALX teams for verification, amplification, featuring, publication, and future storytelling opportunities.
• Submission does not guarantee Legacy Points, amplification, publication, shortlisting, GoPro Story Rewards consideration, receipt of a GoPro or equivalent reward, or future development.
• Participants acknowledge that they  might be contacted by ALX, PRISM, and their affiliates regarding their submission, campaign administration, eligibility verification, Legacy Points allocation, amplification opportunities, publication, StoryLab development, and other story development opportunities.
• Participants acknowledge that they might be contacted by ALX, PRISM, and their affiliates regarding the GoPro Story Rewards, including eligibility verification, shortlisting, voting, judge scoring, reward recipient notification, fulfilment, delivery information, and any reward-related queries. 

13. Disqualification

ALX reserves the right to reject, remove or disqualify any submission participant, vote or reward recipient that:

• Contains false, misleading, or fraudulent information.
• Violates campaign guidelines.
• Infringes the rights of another person.
• Contains offensive, discriminatory, harmful, or inappropriate content.
• Attempts to manipulate the campaign or Legacy Points process.
• Attempts to manipulate the voting, scoring, shortlisting or reward recipient selection process.
• Submits duplicate, automated, fraudulent, misleading or irregular votes.
• Fails to provide required eligibility, verification, consent or fulfilment information.
• Cannot lawfully or practically receive a reward in the relevant market.

Would require ALX to award or fulfil a reward in circumstances that are unlawful, impractical, restricted, disproportionately burdensome, or outside ALX’s reasonable control.

14. Participant Warranties

By submitting content to the #iamthestory_alx campaign, you represent and warrant that:

(a) the content is your own original work, or you have obtained all rights, licences, consents and permissions necessary to submit it and to grant the licence in clause 9, including in respect of any music, images, footage, voice recordings or other material it contains;

(b) you have obtained the consent of every identifiable individual who appears or is referenced in your content to their inclusion and to the uses described in these Terms;

(c) the content is accurate and truthful and does not misrepresent any person or event;

(d) the content does not infringe the intellectual property, privacy, publicity or other rights of any third party, and is not defamatory, obscene, discriminatory, harassing, unlawful or otherwise in breach of these Terms;

(e) you are 18 years of age or older; and

(f) your participation complies with the terms of any social media platform on which you post your story.

ALX and PRISM rely on these warranties in reviewing, amplifying, publishing and otherwise using your content.

15. Indemnity

You agree to indemnify and hold harmless ALX, PRISM and their affiliates, and their respective directors, officers, employees and agents, from and against any claims, demands, losses, liabilities, damages, costs and expenses (including reasonable legal fees) arising out of or in connection with: (a) your breach of these Terms or of any warranty in them; (b) your content, including any claim that it infringes the rights of, or has caused harm to, any third party; or (c) your participation in the campaign. This clause survives the end of the campaign and any withdrawal of your submission.

16. Limitation of Liability

The campaign, the campaign platform and all related materials are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, ALX, PRISM and their affiliates:

(a) make no warranties or representations regarding the campaign, its availability or its outcomes;

(b) shall not be liable for any indirect, incidental, special or consequential loss, or for any loss of profit, opportunity, goodwill, data or anticipated benefit, arising out of or in connection with the campaign or your participation;

(c) shall not be liable for any loss or damage arising from any act or omission of a third-party platform or service provider, technical failures, interruption or unavailability of the campaign platform, voting platform  or any social media platform, the rejection, non-selection, non-amplification, non-shortlisting  or removal of any submission, the allocation, delay or non-allocation of Legacy Points, the selection or non-selection of any participant for GoPro Story Rewards consideration, the award, delay, substitution, cancellation or non-fulfilment of any reward, any supplier, courier, customs, import, tax, fulfilment or delivery issue,  or any reliance placed on the campaign or its outcomes; and

(d) where liability cannot lawfully be excluded, shall have their total aggregate liability to you limited to the greater of the value of any Legacy Points or reward  actually awarded to you or the minimum amount required by law.

The campaign is not sponsored, endorsed, administered by or associated with any social media platform (including Meta, Facebook, Instagram, TikTok, X, LinkedIn or YouTube). You are solely responsible for complying with the terms of any platform on which you post your story, and ALX and PRISM accept no liability for any action taken by a platform in respect of your content or account.

Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under the laws of Mauritius, including liability for fraud or for death or personal injury caused by negligence.

17. General

17.1  The ALX Legacy Rewards Program Terms of Use apply to Legacy Points. The GoPro Story Rewards are governed by these Terms & Conditions.

17.2  In the event of any dispute regarding eligibility, verification, amplification, shortlisting, voting, judge scoring, reward recipient selection, reward fulfilment, or Legacy Point allocation, the decision of ALX shall be final, subject to any mandatory rights under applicable law. .

17.3  If any provision of these Terms is found to be invalid or unenforceable, that provision shall be severed and the remaining provisions continue in full force.

17.4  No failure or delay by ALX in exercising any right under these Terms operates as a waiver of that right.

17.5  ALX and PRISM may freely assign, transfer or sub-contract their rights and obligations under these Terms, including the licence in clause 9, to any affiliate or successor. You may not assign your rights or obligations.

17.6  ALX shall not be liable for any failure or delay in performing its obligations, or for modifying, suspending or withdrawing the campaign, resulting from events beyond its reasonable control.

17.7  ALX may appoint an independent person, including an attorney, accountant, auditor, advocate or other appropriate professional, to oversee, verify or certify the GoPro Story Rewards or any part of the reward recipient selection process where required or considered appropriate by ALX. 

18. Governing Law and Jurisdiction

These Terms, and any dispute or claim arising out of or in connection with them, the campaign or its subject matter (including non-contractual disputes or claims), are governed by and construed in accordance with the laws of the Republic of Mauritius. The courts of Mauritius shall have exclusive jurisdiction, save that ALX may bring proceedings in any jurisdiction where you are domiciled or where a relevant act or omission occurred.

Where mandatory consumer-protection or promotional laws of the jurisdiction in which you participate apply to your participation, nothing in these Terms deprives you of the protection of those mandatory provisions.

19. Modifications & Withdrawal

ALX reserves the right to:

• Modify, suspend, extend delay, substitute, withdraw or cancel the campaign, the GoPro Story Rewards, the Showcase Festival, the voting process, reward recipient announcement, reward fulfilment or any part of the campaign at any time without prior notice where reasonably necessary, including due to technical issues, suspected fraud or manipulation, supplier issues, fulfilment constraints, legal or regulatory concerns, market restrictions, force majeure events, or circumstances outside ALX’s reasonable control. 
• Adjust participation criteria or access conditions as needed without prior notice

Any changes will be communicated through official ALX channels where reasonably possible. Learners are encouraged to visit the #iamthestory_alx campaign page for information related to this campaign.

20. Support and Assistance

For Legacy Points queries, redemption support, Privacy rights, GoPro Story Rewards queries, or reward fulfilment support: Please reach out to our ALX Servicing Agents here.